My Skills Highlights
LANGUAGE FLUENCY
Raising the Bar
I want to connect with as many people as possible and create positive environments for them.
I'm Fluent in both English and Spanish. Plus a proud novice Portuguese (Brasilian) speaker that continues learning. And now dipping my toes in French.
English- 1132 million speakers
Spanish- 534 million speakers
Portuguese- 234 million speakers
French- 280 million speakers
LEADERSHIP
Inclusive and Kind
I have a strong passion for culture, helping others grow, and a proven record of building happy productive teams.
I am a leader of culturally diverse teams at local, territory and global levels. Skilled at leading teams (both in-person and virtually) across Asia, Pacific, Central & Latin America. Experience with organizational development and training.
WHAT ELSE?
I strive to not fit in a box!
You will see I have a variety of skills from different business areas during my 16+ years working for a Fortune 100 Corporation.
Large scale global projects:
Project Management, Language Program for Retail employees, Onboarding Program for Retail, Org creation, Training & development, Sales Management, Process improvement and development, Corporate Social Responsibility, pricing, strong Retail and Merchandising acumen.
•Fluent English/Spanish speaker & novice Portuguese
•Leadership of culturally diverse teams
•Process improvement & development
•DE&I activations and initiatives
•Project Management
•Retail & Merch Acumen
•Budgeting and Sales management
•Adult and digital training and learning and development
•Organizational structure creation & implementation
Plus, I invest my time in Employee Resource Groups to be apart of a positive working experience for our diverse communities.
My Experience
Here are a few job highlights, not all inclusive. In my career, I've always had an opportunity to learn, grow, and continue developing both as a person and a professional.
April 2021 - Present
Asia Pacific & Latin America Nike Employee Experience Manager
Overall focus on career development for retail employees which represent 70% of workforce in Nike APLA Geography.
Drove English language digital program POC and successful global scale implementation for 70% of workforce, managing vendor partnership, country leadership and budgets.
Directed a company Maxim Award winning career development stretch program, launch across 5 countries while partnering with 12 cross functional partners to create governance with Legal and HR partners, as well as employee experience satisfaction.
Crafted innovative data driven metrics with employee insights to shape Geography Store of the Year program, using all platforms to celebrate & recognize employees, NSP.COM/ Korea Metaverse/ Workvivo.
Designed and executed summit to increase sense of belonging and engagement for Athlete Experience team, partnering with 17 facilitators and vendors, and live translation in multiple languages.
Developed career development strategy for a globally diverse 5k+ employee population by leveraging insights data to inform priorities and metrics.
June 2019- Present
Asia Pacific & Latin America
Nike Stores Training & Service Excellence Manager
Lead international team to achieve business results and create new processes.
Craft and managed innovative training plan for new Nike Store concept in Tokyo Japan, while grounding store teams in the community.
Partnered with Social Community Impact Leadership team to create and execute strategy for Nike Community Ambassador program in each country.
Built scorecard across 8 territories to measure social impact, equality, and development of 10,000+ firstline teams.
Quickly react to 30% fleet store closures to provide weekly educational programing to Nike Firstline teams in all languages and track engagemnet.
2017 - 2019
Nike Latin America Retail Manager
Lead multiple latin countries of total $74M retail revenue business for Nike, with a focus on strategy and communication alignment.
Influenced and lead latin distributor retail organization model reset and alignment to Nike strategy.
Impact social change with HER in latin territories to celebrate International Womens' Day through NGOs, Coaches Across Continents, in Colombia and Peru.
Project owner for Nike stores, gained high recognition and visibility for best in class hyper local Nike Store in Colombia, Calle 82. Strong partnership with Brand team.
Innovated digital retail book for multiple country team visits in an effort to reduce carbon footprint.
2014-2017
Nike Stores Merchandising Manager
Established new business planning structure and new processes to increase profitability and alignment.
Manage the relationship between Colombia futbol club and Nike roduct creation teams for promo and retail line.
Innovated digital retail book for multiple country team visits in an effort to reduce carbon footprint.
2012- 2014
Business Analyst & Merchandising Operations
Educate and influence merchandising and account teams on marketplace needs thru linepan productivity, resulting in 2x unit volume growth.
and more.....
2010-2012
Emerging Markets Sr Admin
Managed the budget for three cost centers, and supported a team of 90+ international employees. Created letters of invite and visa renewals for employees from Asia and Latin America.
2007
Nike journey started
I have had many roles and responsibilities from my years with Nike, giving me incredible experiences and a wealth of knowledge.
~If curious to know more, just connect with me.
Academics
Bachelors of Science
BUSINESS MANAGEMENT
Leadership & Cultural Communication
Associate of Applied Science
Portland Community College
Certifications
- Early Childhood Education certificate
- Certified Nursing Assistant
